If I use a shipping template with Shipping Settings Automation enabled, how will the Promised Delivery Date be calculated?
The Promised Delivery Date will be calculated based on:
- The buyer’s location.
- The location or fulfillment center closest to the buyer.
- Up-to-date data for delivery times associated with the seller’s preferred carriers.
- Location-specific order cut-off time and weekday operations settings.
How will the Promised Delivery Date be calculated for items that use manually calculated transit times (Templates where SSA is not enabled)?
The Promised Delivery Date will be calculated using the default Shipping Location’s order cut-off time and weekday operations settings.
Is there any limit to the number of locations I can create?
No, you can create as many locations as needed to manage your fulfillment operations efficiently.
Can I set different order cut-off times for locations in different time zones?
Yes, you can set different order cut-off times for locations in different time zones. However, these settings will only apply to products linked to a Shipping Template with Shipping Settings Automation (SSA) enabled. If SSA is not used, the cut-off time of your default fulfillment center will apply to all orders.
I have a shipping template tied to my default shipping address. How do I add more locations to this shipping template?
- Go to Shipping Settings.
- Click on Shipping Templates.
- Locate your preferred shipping template and click “Edit.”
- Go to the Shipping Settings Automation section and click “Edit Information.”
- Add additional fulfillment centers or locations to your shipping template.
- Configure your preferred shipping services.
- Click “Save” to apply the changes.
I do not see an option to add Location addresses to my shipping template?
You must upgrade your shipping template by enabling Shipping Settings Automation (SSA) to add location addresses. To upgrade your shipping template:
- Go to your preferred shipping template.
- Click “Edit.”
- Enable the Shipping Settings Automation.
What changes should I make to assign an SKU to a new location?
To assign an SKU to a location, you can assign it to a shipping template. The delivery promise will be created based on the enabled locations on that shipping template, selecting the closest location to the buyer.
To assign an SKU to a shipping template:
- Go to “Assign SKUs to Shipping Templates.”
Location-based Shipping Settings offer sellers greater control and flexibility in managing their order fulfillment operations. By understanding these frequently asked questions, sellers can optimize their shipping strategies to meet customer expectations and enhance overall performance on Amazon.