Our Mission? To Ensure 100% Amazon Account Health and Uptime
With Amazon being the biggest online selling platform, it sometimes likes to play the “Master of All” game with its sellers. At times, we have observed some drastic and radical changes Amazon has executed. This has led businesses of all scales and sizes scratching their heads to keep up with the changing regulations.
Have you heard of the Amazon Pricing Rule? It states that the price of the item you have listed on Amazon must be less than any other channel selling stuff online. We think this rule is a bit draconian, but there is no way around it.
Not complying with this rule means Amazon can suspend your account. This is only one rule, and there are several others that can make your ability to run an online business on Amazon difficult.
Managing Amazon Account Health Is Not Easy
The rationale behind the Amazon Account Health system is to ensure a seller’s adherence to the Amazon policies and rules. Good account health also translates to better customer service and the ability to grow your business on Amazon.
But as an organization that deals with Amazon account daily, we can say from experience that maintaining account health is a complex exercise. We have helped our clients with all sorts of issues, including;
- Increasing cancellation rates
- Order defects
- Delayed deliveries
- Customer satisfaction
- Price setting
- Customer feedback
All these aspects and many more have an impact on your Amazon account health and hence must be addressed to ensure good account health.
Leverage our Expertise in Ensuring Compliant Account Health
Amazon Account Health management is a process that you need to implement and understand. However, with the ever-increasing competition and the knack for making the most sales, why don’t you let us handle account health management.
At Amazos, we have trained, skilled, and highly learned professionals who understand the ins and outs of Amazon’s policies and rules. We will not only help you set up the entire account structure in compliance with those rules but also help you maintain its good health.
We will fine-tune our account health management services to suit your business needs, objectives, and the industry as well.
- Order Defect Rate: We will ensure that your account ODR is always under 1%.
- Cancellation Rate: For a sustainable account, the cancellation rate must always be below 2%.
- Late Shipment Rate: Sellers are supposed to maintain an LST of less than 2%.
- Valid Tracking Rate: It is mandatory to maintain a VTR of more than 95% to avoid account deactivation.
- On-Time Delivery Rate: Sellers have to maintain an OTDR of more than 97%.
Amazos will help you set up the right settings to ensure that all these benchmarks are always satisfied. Plus, we will guide you through the negative customer feedback and create a positive overall profile of your account on Amazon.
As we work to keep your account in good health, you can take the extra time to focus on your business logic and build an outstanding growth strategy.
Contact Us Today!
